Cristina Cury has a background in luxury hotels, where she had the opportunity to open several properties, from blueprints to business plans, building, grooming, and developing leaders and their teams, operating, and offering excellent service. Her passion for human development and customer experience led her to open Mandarina in 2012, a consulting firm that designs tailor-made programs for a wide range of industries with the goal of building loyalty through transforming customer and team member experiences.